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Man With a Van Hillingdon Terms and Conditions
These Terms and Conditions set out the basis on which Man With a Van Hillingdon provides removal and related services within the United Kingdom. By making a booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before confirming any booking.
1. Definitions
In these Terms and Conditions, the following words have the meanings set out below:
1.1 "Company" means Man With a Van Hillingdon, the provider of removal and related services.
1.2 "Customer" means any individual or business that books or uses the services of the Company.
1.3 "Services" means any removal, man and van, transport, loading, unloading, packing, or related services provided by the Company.
1.4 "Goods" means all items, furniture, personal belongings, equipment, or materials that the Company is asked to move, transport, or otherwise handle.
1.5 "Booking" means a request by the Customer for Services that has been accepted and confirmed by the Company.
1.6 "Service Area" means the geographical areas in which the Company operates, including Hillingdon and surrounding regions, as determined by the Company from time to time.
2. Scope of Services
2.1 The Company provides man and van, house removals, office moves, small deliveries, and related services within its Service Area and across the UK subject to availability.
2.2 The Company reserves the right to refuse to transport any Goods which, in its reasonable opinion, are dangerous, illegal, hazardous, excessively heavy, inadequately packed, or otherwise unsuitable for carriage.
2.3 The Company does not undertake specialist removals such as fine art, high-value antiques, or items requiring specialist equipment unless agreed in writing in advance.
3. Booking Process
3.1 Bookings may be made by the Customer through the Company’s accepted communication methods as advised on its promotional materials or website.
3.2 The Customer must provide accurate information at the time of booking, including:
a) Collection and delivery addresses;
b) Property access details, including parking restrictions, stairs, lifts, and distance from vehicle to property;
c) A full and accurate description of the Goods to be moved, including any heavy, fragile, or bulky items;
d) Preferred date and time of the move;
e) Any additional services required, such as packing, dismantling, or reassembly.
3.3 The Company will provide an estimate or quotation based on the information supplied. This may be provided as a fixed price or an hourly rate, depending on the nature of the job and as advised by the Company at the time of booking.
3.4 A Booking is considered confirmed only when the Company has accepted the booking and, where required, the Customer has paid any deposit requested by the Company.
3.5 The Company reserves the right to amend the quotation or apply additional charges if:
a) The information supplied by the Customer was inaccurate or incomplete;
b) Additional Goods are added on the day of the move;
c) There are unexpected access issues, delays beyond the Company’s control, or waiting times due to Customer or third-party actions;
d) The move requires additional time, staff, or vehicles compared with what was reasonably anticipated at the time of booking.
4. Prices and Payments
4.1 All prices are quoted in pounds sterling and are exclusive of any applicable taxes or charges unless otherwise stated.
4.2 The Company may require a deposit at the time of booking to secure the date and time of the Service. The amount and terms of the deposit will be advised to the Customer before confirmation.
4.3 For hourly rate bookings, the charging period begins when the vehicle and staff arrive at the collection address or at the agreed start time, whichever is later, and ends when the last item is unloaded at the final delivery address, subject to any minimum charges advised by the Company.
4.4 Unless otherwise agreed in writing, payment of any outstanding balance is due immediately upon completion of the Services on the same day.
4.5 The Company accepts payment by methods advised to the Customer in advance of the Service. The Company reserves the right to refuse to commence or continue the Service if payment arrangements are not satisfactory.
4.6 If payment is not made when due, the Company may charge interest on any overdue amounts at the statutory rate and may recover from the Customer all reasonable costs incurred in recovering the debt.
5. Cancellations and Amendments
5.1 If the Customer wishes to cancel or amend a Booking, the Customer must inform the Company as soon as reasonably possible.
5.2 The following cancellation terms will normally apply unless otherwise agreed in writing:
a) Cancellation more than 72 hours before the scheduled start time: any deposit paid may be refunded or transferred, subject to a reasonable administration charge, if applicable;
b) Cancellation between 24 and 72 hours before the scheduled start time: the Company may retain part or all of the deposit to cover allocated resources and loss of business;
c) Cancellation less than 24 hours before the scheduled start time or on the day of the move: the full quoted price or a minimum charge as advised by the Company may be payable.
5.3 Amendments to date, time, or scope of work are subject to availability and may result in a revised quotation. The Company is not obliged to accommodate requested changes.
5.4 The Company reserves the right to cancel or postpone a Booking due to circumstances beyond its reasonable control, including but not limited to severe weather, vehicle breakdowns, staff illness, accidents, or safety concerns. In such cases, the Company will use reasonable efforts to offer an alternative date or time but shall not be liable for any direct or indirect losses resulting from such cancellation or postponement.
6. Customer Obligations
6.1 The Customer is responsible for:
a) Ensuring that the Goods are properly packed and prepared for transport, unless packing services have been agreed as part of the Booking;
b) Arranging suitable parking and any necessary permits at both collection and delivery addresses;
d) Being present, or arranging for an authorised representative to be present, throughout the Service to direct the Company’s staff and to check the Goods at collection and delivery;
e) Checking that no items are left behind before the Company leaves the final address.
6.2 The Customer warrants that they are the owner of the Goods or have full authority from the owner to arrange their removal and transport.
7. Excluded and Prohibited Items
7.1 Unless expressly agreed in writing, the Company will not carry:
a) Cash, jewellery, watches, or other high-value small items;
b) Securities, deeds, or valuable documents;
c) Explosives, flammable or hazardous materials, including gas cylinders, fuels, chemicals, or paints;
d) Perishable or refrigerated goods;
e) Live animals, plants, or other living organisms;
f) Illegal goods or items whose possession or transport is unlawful.
7.2 If any such items are transported without the Company’s knowledge or consent, the Company shall have no liability for any loss, damage, or consequences arising from their carriage and the Customer shall indemnify the Company against any claims, damages, or expenses incurred.
8. Liability and Insurance
8.1 The Company will exercise reasonable care and skill in providing the Services and handling the Goods.
8.2 The Company’s liability for loss of or damage to Goods arising from its negligence or breach of contract shall be limited to a reasonable value per job, subject to any specific written agreements between the Company and the Customer.
8.3 The Company shall not be liable for:
a) Wear and tear, gradual deterioration, or pre-existing damage to Goods;
b) Damage to Goods that are inadequately packed by the Customer or a third party;
c) Damage to furniture or items that require dismantling or reassembly, unless the Company has undertaken this work and the damage arises solely from the Company’s negligence;
d) Loss of or damage to Goods packed in unsealed or unsuitable containers;
e) Damage to items made of or including fragile materials such as glass, marble, or thin plastics, unless due to proven negligence by the Company;
f) Any indirect or consequential loss, including loss of profit, income, or enjoyment, arising out of or in connection with the Services.
8.4 The Customer is responsible for arranging any additional insurance for Goods in transit if required. The Company does not provide insurance advice and any cover provided is subject to the terms of the relevant insurer.
8.5 Any claim for loss or damage must be notified to the Company in writing as soon as reasonably practicable and in any event within seven days of completion of the Services. The Customer must provide reasonable evidence of the loss or damage and allow the Company a reasonable opportunity to inspect the items and, where applicable, to make a claim under any relevant insurance.
9. Property Damage
9.1 The Company will take reasonable care to avoid damage to property, including floors, walls, and doorways, while carrying out the Services.
9.2 The Company’s liability for damage to property is limited to the cost of repair, up to a reasonable amount, where such damage is caused by the proven negligence of the Company’s staff.
9.3 The Company shall not be liable for damage resulting from moving items that, due to their size, shape, or weight, cannot be moved safely through standard doorways, staircases, lifts, or passages. If the Customer requests that such items be moved, it is at the Customer’s risk and the Company may ask the Customer to sign a disclaimer.
10. Waste, Rubbish and Disposal Regulations
10.1 The Company operates in compliance with applicable UK waste and environmental regulations. The Company is not a general waste disposal operator and will only remove items as part of an agreed removal or clearance service.
10.2 The Customer must not present hazardous, clinical, or regulated waste for removal.
10.3 Where the Company agrees to take unwanted items for disposal as part of the Service, such items will be treated as waste and may be re-used, recycled, or disposed of in accordance with applicable regulations at the Company’s discretion.
10.4 The Customer confirms that any items given for disposal are theirs to discard and that no third-party rights are infringed.
10.5 Additional charges may apply for the removal and lawful disposal of bulky items, electrical goods, or materials attracting specific disposal fees under UK waste regulations.
11. Delays and Events Beyond Our Control
11.1 The Company will make reasonable efforts to arrive at the agreed time but cannot accept liability for delays caused by events beyond its reasonable control, including but not limited to traffic conditions, accidents, road closures, weather, or delays caused by third parties.
11.2 If the Company is delayed, it will aim to keep the Customer informed and to complete the Service as soon as reasonably possible. The Company shall not be responsible for any indirect losses arising from such delays.
12. Complaints
12.1 The Company aims to provide a professional and reliable service. If the Customer is dissatisfied, they should raise any concerns with the Company as soon as possible so that they can be addressed promptly.
12.2 All formal complaints should be submitted in writing, setting out the nature of the complaint and any relevant evidence. The Company will investigate and respond within a reasonable time.
13. Privacy and Data Protection
13.1 The Company will handle personal data supplied by the Customer in accordance with applicable UK data protection laws.
13.2 Personal data will be used for the purposes of administering bookings, providing Services, processing payments, and communicating with the Customer. The Company may retain records as required for legal, tax, and administrative purposes.
14. General
14.1 No waiver by the Company of any breach of these Terms and Conditions shall be considered a waiver of any subsequent breach of the same or any other provision.
14.2 If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14.3 These Terms and Conditions constitute the entire agreement between the Company and the Customer in relation to the Services and supersede any prior understandings or agreements, whether written or oral.
15. Governing Law and Jurisdiction
15.1 These Terms and Conditions and any dispute or claim arising out of or in connection with them or the Services shall be governed by and construed in accordance with the laws of England and Wales.
15.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the provision of the Services.
Affordable Man with a Van Hillingdon Services in UB8
Choose the perfect man with a van Hillingdon services at reasonable prices by calling us today.
| Transit Van | 1 Man | 2 Men |
| Per hour /Min 2 hrs/ | from £60 | from £84 |
| Per half day /Up to 4 hrs/ | from £240 | from £336 |
| Per day /Up to 8 hrs/ | from £480 | from £672 |
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Contact us
Opening Hours: Monday to Sunday, 07:00-00:00
Postal code: UB8 1UJ
City: London
Country: United Kingdom
Web: https://manwithavanhillingdon.co.uk/
Description: If you are looking for cost-effective removal services in Hillingdon, UB8, contact our relocation company today. We have a special deal for you.